2nd Level Skills New Techs Need for IT Contracting | Field Nation Tips | WorkMarket Tips

How do I get started as an IT Contract Tech? I explain the core skillsets you need to get started as a new tech on platforms like Field Nation and Work Market. If you’re new to the industry, this video explains some Level 2 skills you need and the types of jobs you can get to earn money as a freelance I.T. Contract Technician.

Platforms like Field Nation, Work Market, and even direct clients have service calls available to help you build your skill sets so you can become a tech professional.

Guerilla tactics to get your first jobs: https://youtu.be/yhu7eQosrgA
Real example service calls: https://www.youtube.com/playlist?list=PLeKQphKP6d0bcd6hnTytnqOxd9ok9NkFb
Understanding the Field Nation System: https://www.youtube.com/playlist?list=PLeKQphKP6d0agikXwgsxwNF-HaLvbVNQf
Understanding the WorkMarket System: https://www.youtube.com/playlist?list=PLeKQphKP6d0ZDxB_ZoUifgsoPTSp7aYYj

I offer one-on-one coaching and have a downloadable skillset and equipment list on my website to help you maximize your Field Nation and Work Market profiles: https://fieldtechacademy.com/shop/

I have been in the freelance IT tech industry since 2000, on Field Nation since 2010, and on Work Market since 2011. Field Tech Academy gives you the secrets of 20+ years of experience how you can succeed as an Independent IT Field Tech.

Have questions about Field Nation or other platforms or want me to cover something I missed in a video? Feel free to leave me comments and I’ll do my best to help! If you would like to learn more about how to find clients or about being an independent IT field technician, watch our other videos and visit our website for coaching services.

Subscribe to Field Tech Academy’s YouTube Channel: https://youtube.com/@fieldtechacademy

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Video Transcript:

You may have heard of platforms like Field

 Nation or WorkMarket or CloudWork Pro,

but you’re not really sure

what kinds of jobs

to expect to get from those platforms

or whether you can even do them.

Hello, this is Michael Field Tech Academy.

In my previous video

it was geared towards green newbie

guys that don’t have a lot of experience.

In this video,

I’m going to be talking about technicians

that have additional skill sets

and are maybe a little more experienced

in the technology field.

In my previous video,

I talked about the four main categories

that an entry level tech can do,

which is computer hardware, as well as

point of sale computer hardware,

doing site surveys for future installs,

doing de-installation tickets,

which are awesome.

Get to tear stuff up.

And then finally helper and assist tickets

 where you’re helping another technician

that has experience.

If you’re someone who has had experience

with low voltage cabling or network

hardware, then you can kind of fall

into another category.

There are a lot of network hardware jobs

you can get on these platforms.

And in the I.T.

contracting industry.

The network hardware category requires

a little bit more skill set

and a few more tools.

But still it’s a pretty good entry

level spot.

The biggest challenge for network

hardware is recognizing

what the pieces of equipment are.

You know what a switch is,

what a firewall is, what a cradlepoint is.

Sometimes with network hardware, you have to physically mount a rack on the wall.

Some of those things

can take some higher level tools.

Number one, it’s going to be physically

mounting hardware in a rack.

All that that’s really going to require

is putting the rack ears

on a piece of equipment,

physically putting it in the rack,

cabling it in the back,

according to the instructions

that you’re given by your tech support.

So you’ll need to be able to understand

when they say, hey, you know, we need to

have you connect this port

on the switch to this port on the router.

You need be able

to recognize what those devices are.

They’re going to tell you

to hook up to the Internet circuit.

That means you need to be able to identify

 is it a cable modem?

Is it a fiber modem?

How is the Internet coming into the suite

 and how do I get that from that modem

to the device

that I need to go to. Another

part of network

hardware is installing

access points in the ceiling.

That’s going to require

a little more skill set of understanding

how to mount something to a ceiling grid,

how to mount something to drywall.

The next aspect of network hardware,

what we call “rack and stack” or

“smart hands”, is actually being smart

hands to the remote tech support groups.

What that means is

you’re going to have to have a laptop.

You’re going to need to have a USB

 to serial adapter,

a Cisco console cable to go

 from that serial port to Cisco equipment,

a straight through or crossover

serial cable.

You’ll need

those items as well as a Windows

laptop with a free program called Putty,

the ability to have the remote tech

 support remote into your laptop.

So you’ll need to have hotspot capability,

and then you’ll give access

to the remote tech support

and then in most cases, they literally do

the work from your laptop

while you sit there and watch.

And that’s the beauty of the network

hardware type

jobs is you don’t have to know how to do

the programing on the software.

You don’t have to know how to do the line

item code.

You just have to be able to physically

put it in the rack,

get the cable connections

in, get your laptop connected to it,

get your hotspot on, connect

to a remote session

and turn the tech support guys loose

and they will do all the work for you.

Usually the network hardware jobs

pay much better than say,

the computer assembly jobs, computer

 troubleshooting, point of sale.

The hourly rates or the flat

rates are generally much higher.

So this is the second tier

that you really want to shoot for.

If you’re just getting started in this

industry and you’re curious what doing I.T.

contracting might look like.

On my YouTube channel,

I have a playlist that is called Service

Call Examples.

Go into that and you can watch

some of the tickets that I’ve done.

You can get an idea of what it really

looks like to be on one of these jobs.

Hopefully this gives you some confidence

 to get out there and start bidding on jobs

and taking them and get out there

making some money in this field.

If you got value today, from what

I shared, please smash that like button

and subscribe to my YouTube channel

so that I can continue to grow and provide

material like this.

As always, let’s get you out in the field

making money.

I’ll see you in the next video.

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