WorkMarket Beginners Guide | WorkMarket Secrets Video 2 | Make Money as a Freelance IT Technician

This is the second video in my Work Market series. I will show you a basic overview of the different sections of the platform to help you get started on WorkMarket. You can make thousands of dollars a year as an independent information technology field tech!

I have been in the freelance IT tech industry since 2000, on Field Nation since 2010, and on Work Market since 2011. Field Tech Academy wants to give you the secrets of 20+ years of experience how you can succeed as an Independent IT Field Tech.

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Work Market

Video Transcript:

Hello, this is Michael with Field Tech Academy. In today’s video we’re going to be talking about WorkMarket.

This video is going to be an overview of the platform.

if you’re new to the platform this will be a great place to get you started

to kind of understand how to navigate the website.

In my subsequent videos, I’m going to be going into more detail about how to request jobs, how to make counter offers for pricing,

and how to optimize your profile.

Let’s get into the introduction.

You’re going to go to the website at

and you’re going to select login.

Now if you’re not signed up yet, watch my previous video on how to sign up for WorkMarket.

Once you’ve entered your credentials, you’re going to log in.

It’s going to take you to this homepage.

The main navigation points are here in the middle. You’ve got your profile where you can make changes.

The more you fill out here, the stronger your profile is going to look to buyers.

WorkMarket has a thing called labor clouds.

The assignments section is where you’re going to go to find assignments that are assigned to you, or

assignments that are available for you to do.

And of course, your payment center is where you’re going to see all of the payment information for jobs that you’ve been paid for and

pending deposits, things like that.

I also use some of the navigation over here on the left side.

There is a test section

In this test section you can take any tests that you think relate to you.

By taking these tests, you let these buyers know that you have the basic skill sets that they’re looking for.

This may allow you to become one of their preferred techs. This is something good to explore.

In the Labor Cloud section. This is where you can become a part of one of the buyer’s labor clouds.

a buyer can organize and prescreen a bunch of technicians.

So this is something you might explore a little deeper.

Under the work section you’ve got my work

Under the My Work section you’ll have a lot of filters available. This is going to show you available work assigned work

work that is waiting to be approved.

Work that is already invoiced.

You can manually select find work. Or when you’re in the My Work section, you can go down and look at available.

This will show you all the jobs that are available right now.

The WorkMarket interface to me is a little clunky

The way they sort tickets is very odd to me.

You’ll see that you’ve got July 17th, seventh, 12th and then it jumps down into June and then back to July.

what I would care about when I’m requesting a job is when is it scheduled?

Because that’s

how I want to look for jobs.

right now it seems to be sorting okay. I’m seeing jobs ahead in the future. July.

But I’ve got three pages of tickets.

One thing I’ve noticed with WorkMarket is

a lot of older tickets hang around for a long period of time, so it’s showing you right now that 23 tickets are available. But the majority of these were scheduled in May and June. And even further back, I’m just on page two of three.

If you want to bid on any of these jobs, you’ll just click on them.

You’ll notice when you hover over the rectangle that it highlights, but it’s not clickable.

You actually have to click on the header title to go into the ticket.

And at the bottom will be your option to apply.

Today is July 8th when I’m recording this. So right now, July 12th, 14th and 17th are tickets that are out in the future and available.

If I go to find work.

Now it’s going to show me two tickets.

Even expanding my mileage range out.

I’m seeing three tickets, but they’re not the same. Three tickets.

Just be aware that when you’re looking for available jobs, you probably want to look in both places.

WorkMarket has filters over on the side, so you can kind of narrow things down by a date range.

And then you’ve got all of these other statuses. So right now available is in orange which means it’s only showing me available tickets.

I can select in progress to see any tickets that I have

started to work on.

If I go to invoice, this will show any tickets that I have completed and I’m waiting for the buyer to do final approval on.

Anything that’s in the paid status will show me the jobs that have been paid.

They have a calendar feature, but I don’t use this because again, I’m working with

20 other clients.

I’m not going to maintain a calendar on this website.

I use Google Calendar.

Obviously you can see your ratings here.

This is very important. You want to make sure you’re getting ratings from buyers and you’re giving ratings to buyers. You’re being reciprocal.

You know your ratings are going to help you build your profile.

And then of course, you’ve got your payments section.

overview is just going to show payments that are pending to you.

The payments

area is going to show anything that’s past due anything that’s currently due.

Total earnings for this period.

Year to date.

And then anything that’s available to withdrawal.

You will have your accounts section here.

You can set up multiple accounts

so that you can manually

withdraw to a different account if you needed to. And you have one account that you can set up as an automatic withdrawal account.

So as soon as a buyer releases payment

one time of day WorkMarket will automatically sweep

deposits into your bank.

One word of caution.

WorkMarket payments are not guaranteed

And what that means is

you have risk.

For example,

I have


worth of receivables

that I will never see.

This is so old

but of course it’s a daily reminder when I look here

that that money never got paid to me.

And there’s also another little dirty secret about WorkMarket.

You can complete a job,

and the client can simply never approve it for payment,

and you’ll never get paid for it.

Just keep that in mind when you’re dealing with WorkMarket buyers.


2019 to 2022, I did over $100,000 worth of business.

I had no buyer during that period, stiffed me for payment.

The jobs that I got hurt on

were a few years ago

and represent a total of about $2,500.

when you talk about percentage

versus what I’ve made

over the lifetime of WorkMarket,

it’s a very small percentage.


have experienced this. So I wanted to make sure that you are aware that it’s possible.

To avoid that,

you want to look at your buyer’s ratings

before you requesting a ticket if you’ve never heard of that buyer.

Alternatively, you can limit the amount of work you do for a buyer until you have completed one job for them and seen their process.

you know, where they a buyer that never responded to messages

and inquiries.

Were they a buyer that took three weeks to approve a ticket?

Were they a buyer that never actually released the money?

I wouldn’t do

$2,000 worth of work for one buyer

that you’ve never heard of,

until you’ve

vetted them and proven that they

will pay you for the work.

I don’t want to scare you away from using WorkMarket,

but I feel like you should know that there is a possibility of that risk on this platform.

You can do searches on WorkMarket

by selecting here. And this will allow you to actually search by ticket numbers that you already have that you’re aware of.

You can get support by going here.

You’ll get notifications here.

If you select on your avatar, you’ll have some more options. You’ll be able to go to settings, which will allow you to change your profile

and other

things like your tax information, your insurance information.

If you’re a company profile, you’ll be able to manage your employees here and set roles and permissions.

That covers the basics of WorkMarket. In my next video, I’m going to be showing you how to actually request tickets and how to make counter offers and go into a little bit more detail on that process.

My goal with Field Tech Academy is to help aspiring technicians see what they can do, and to help experienced technicians have higher performance. If you got value today from what I shared, please like the video and subscribe to the channel so that you can learn more about how to be an independent field tech. Don’t forget to check out our website at

I offer one on one coaching as well as some other products that can accelerate your quest to become self-employed as a technician. As always, let’s get you out in the field making money. I’ll see you in the next video.

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